April 2026 | BCG EPOS

Hospitality manager reviewing multi-site EPOS reporting dashboard on tablet with multiple restaurant locations displayed in real time.

How Multi-Site Operators Stay in Control with Modern EPOS

by David Crawford April 22, 2026April 21, 2026No Comments

Growth in hospitality brings opportunity, but it also introduces complexity. Moving from a single site to multiple locations changes how a business operates. What was once manageable through direct oversight becomes harder to control as teams, systems and service environments expand. For multi-site operators, maintaining consistency, visibility and control is critical. This is where modern …

Self-service kiosk in hospitality venue with customer placing order on touchscreen connected to integrated POS and kitchen display system.

Self-Service Kiosks in Hospitality: What Actually Matters

by David Crawford April 14, 2026April 14, 2026No Comments

Self-service kiosks are now a familiar part of the hospitality landscape. From quick service restaurants to high footfall venues, they are often positioned as a way to reduce queues and improve efficiency. However, focusing only on the surface-level benefits misses the bigger picture. Kiosks on their own do not transform an operation. The real value …

Hospitality staff using handheld EPOS device to take food order at table with kitchen display system visible in background.

How Handheld EPOS Improves Speed and Service in Hospitality

by David Crawford April 8, 2026April 8, 2026No Comments

Speed and service are two of the most important factors in hospitality. Whether you are running a restaurant, pub or bar, the way orders are taken, communicated and fulfilled has a direct impact on customer experience and operational performance. Handheld EPOS systems are becoming an increasingly common part of modern hospitality setups. Not because they …