Resident Pro EPOS Integration
Resident Pro EPOS integration helps independent hotels connect their hotel management software with their TouchPoint EPOS system. By linking Resident Pro with ICRTouch software, hotel teams can allocate bar and restaurant sales to guests or rooms, helping create a smoother process from service through to final checkout.
Resident Pro is a UK made hotel management system for Windows, designed to simplify the management of independent hotels. It helps organise bookings and invoices, balance daily sales and automate online bookings. When integrated with TouchPoint, it supports a more connected way to manage guest spending across accommodation, food, drink and other hotel services.
Connect Resident Pro with Your EPOS System
Hotels often need to manage bookings, room records, bar sales, restaurant sales, invoices, payments and checkout information across different systems. When those systems are not connected, staff may need to copy sales details manually or check multiple places before completing a guest bill.
Resident Pro EPOS integration helps reduce that duplication by connecting your hotel management software with your TouchPoint till system. This gives staff a clearer way to manage guest charges and helps keep hotel operations more organised.
Built for Independent Hotels
Resident Pro is designed for independent hotels that need a complete but affordable hotel management system. It supports day to day tasks such as bookings, invoices, daily sales balancing and online booking automation.
For independent hotel teams, practical systems matter. Staff need tools that are reliable, easy to work with and suited to the way the hotel operates. Integrating Resident Pro with TouchPoint helps bring hotel management and EPOS activity together, reducing unnecessary admin and supporting smoother service.
Allocate Bar and Restaurant Sales to Guest Rooms
One of the main benefits of Resident Pro POS integration is the ability to allocate sales from the bar or restaurant to guests and rooms. When a guest orders food or drinks during their stay, those charges can be added to the correct room account.
This makes it easier to capture guest spending accurately and reduces the risk of missed charges. For hotels with restaurants, bars, lounges or room service, this helps protect revenue and keeps billing clearer for staff and guests.
Enable Full Payment at Checkout
A smooth checkout process depends on accurate guest billing. If bar or restaurant sales are missing, unclear or entered manually at the last minute, checkout can become slower and more stressful than it needs to be.
By integrating Resident Pro with TouchPoint, sales can be allocated to the room during the guest’s stay, enabling full payment at checkout. This creates a more professional guest experience and gives reception teams greater confidence when finalising bills.
Reduce Manual Admin
Manual admin can take up valuable time in a hotel environment. Staff may need to transfer sales figures, check receipts, update guest records or balance daily sales across separate systems.
Resident Pro EPOS integration helps reduce this workload by allowing the EPOS and hotel management software to work together more effectively. This saves time, reduces repeated data entry and helps staff focus more attention on guests.
Support Daily Sales Balancing
Resident Pro can help hotels balance daily sales, giving teams better control over the financial side of hotel operations. When connected with TouchPoint, hospitality sales from the bar or restaurant can form part of a more organised workflow.
This supports clearer records, simpler checks and a more efficient end of day process. For independent hotels, this can make daily management easier and reduce the time spent reconciling disconnected information.
Organise Bookings and Invoices
Resident Pro helps hotels organise bookings and invoices through one hotel management system. When paired with TouchPoint, guest spending from the EPOS system can be connected with the wider billing process.
This makes it easier for staff to manage guest accounts and produce accurate invoices. It also helps reduce confusion when guests have used several areas of the hotel during their stay.
Automate Online Bookings
Online bookings are an important part of modern hotel operations. Resident Pro can help automate online booking activity, reducing manual booking tasks and helping staff manage reservations more efficiently.
When your booking system, room billing and EPOS activity are better connected, your team can work with clearer information across the guest journey. This supports a smoother experience from reservation through to checkout.
Improve Guest Billing Accuracy
Accurate guest billing is essential for both customer experience and revenue control. If food, drink or additional charges are missed from a room bill, it can lead to lost revenue and unnecessary follow up work.
Resident Pro EPOS integration helps make guest billing more accurate by connecting sales from TouchPoint with the guest or room account. This reduces the chance of missed items and gives staff a more reliable process to follow.
Useful for Hotels with Bars and Restaurants
Resident Pro integration is especially useful for independent hotels that operate a bar, restaurant, dining room, lounge or room service. These businesses need a practical way to manage guest spending across multiple areas of the venue.
A connected EPOS and PMS setup helps staff allocate charges correctly, manage bills more easily and keep service running smoothly throughout the guest stay.
A More Connected Hotel Operation
Disconnected systems can make hotel management harder than it needs to be. A connected Resident Pro and TouchPoint setup helps bring hotel bookings, guest billing, hospitality sales and checkout processes closer together.
This supports a more efficient operation, reduces unnecessary admin and gives managers clearer control over day to day activity.
Setup and Local EPOS Support
At BCG EPOS, we can help connect Resident Pro with your ICRTouch EPOS system, making sure the integration is configured correctly and supports the way your hotel operates.
We provide practical advice, professional setup and ongoing local support, helping independent hotels manage EPOS sales, guest room charges and checkout processes with greater confidence.
Why Choose Resident Pro EPOS Integration
Resident Pro EPOS integration gives independent hotels a more efficient way to manage guest billing, bar sales, restaurant sales and checkout. By connecting Resident Pro with TouchPoint, your business can reduce admin, improve billing accuracy and create a smoother guest experience.
For independent hotels that want their hotel management software and EPOS system to work together properly, BCG EPOS can provide the setup and support needed to make the integration work from day one.