Caterbook EPOS Integration
Caterbook EPOS integration helps independent hotels, pubs with rooms and accommodation businesses connect their property management system with their ICRTouch EPOS setup. By linking Caterbook with TouchPoint, businesses can manage bar, restaurant and guest room charges more efficiently, reducing manual admin and creating a smoother process from service through to checkout.
Caterbook is a modern all in one property management system used by independent hotels and pubs with rooms. It includes time saving features designed to help teams manage daily operations more easily, while also supporting end of day sales and revenue reporting. When connected with ICRTouch software and an integrated payment gateway, it helps businesses save time and focus more attention on their guests.
Connect Caterbook with Your EPOS System
Hotels and pubs with rooms often need to manage several connected parts of the guest experience. Guests may book a room, order food, buy drinks, charge items to their room and then settle everything at checkout.
When your EPOS system and property management system are separate, these steps can become more complicated than they need to be. Caterbook EPOS integration helps connect those processes, allowing relevant sales data to move between systems more efficiently and reducing the need for repeated manual entry.
Ideal for Independent Hotels and Pubs with Rooms
Caterbook is especially suited to independent hotels and pubs with rooms, where teams often need practical systems that are easy to use and simple to manage. These businesses may not have large admin teams, so saving time on daily tasks can make a real difference.
By integrating Caterbook with ICRTouch, staff can continue using a property management system built around accommodation while connecting it with the EPOS tools used in the bar, restaurant, café or dining area.
Allocate Bar and Restaurant Sales to Guests or Rooms
One of the main benefits of a hotel PMS integration is the ability to allocate bar and restaurant sales to guests or rooms more easily. If a guest orders drinks, meals or extras during their stay, those charges can be linked to the correct room account.
This helps create a more streamlined checkout process and reduces the risk of missing hospitality sales from a guest’s bill. For accommodation businesses with busy food and drink areas, this gives staff a clearer way to manage guest spending across the whole venue.
Reduce Manual Reconciliation
Manual reconciliation can take up valuable time at the end of the day. Staff may need to compare till reports, guest bills, payment records and revenue summaries to make sure everything matches.
With Caterbook and ICRTouch working together, more of this process can be handled through the integration. This helps reduce repetitive admin, improves accuracy and gives staff more time to focus on customers rather than back office tasks.
Support End of Day Sales and Revenue Reporting
Caterbook enables properties to report full end of day sales and revenue data, helping owners and managers maintain a clearer view of business performance. When connected with EPOS sales data, this can support a more complete understanding of daily trading.
For independent hotels and pubs with rooms, this visibility can help with financial control, management reporting and operational planning. It also makes it easier to review how accommodation, bar, restaurant and other revenue streams are performing.
Never Miss Bar or Restaurant Sales from a Guest Bill
When sales are handled separately from guest room billing, there is a greater risk that food, drink or other charges may be missed. This can affect revenue and create extra work for staff when issues are identified later.
Caterbook EPOS integration helps consolidate records so that bar and restaurant sales can be added to guest accounts more reliably. This supports better billing accuracy and helps protect income from across the business.
Integrated Payment Gateway Support
Caterbook can link with ICRTouch software and an integrated payment gateway, helping businesses create a more connected payment process. This can reduce manual handling and make it easier for staff to manage payments as part of the wider guest journey.
For guests, the payment process feels smoother and more professional. For staff, it reduces unnecessary steps and helps keep sales, room charges and payment information more aligned.
Improve the Guest Checkout Experience
Checkout should feel simple, accurate and well organised. If a guest’s bar or restaurant charges are missing, unclear or entered incorrectly, it can slow the process down and affect the final impression of their stay.
By connecting Caterbook with TouchPoint, hotels and pubs with rooms can manage guest charges more clearly throughout the visit. This helps reception or front of house staff complete checkout with greater confidence and gives guests a better overall experience.
Free Up Staff Time
Accommodation teams are often balancing guest service, room management, bookings, food and drink service and admin tasks at the same time. Any system that reduces duplicated work can help staff stay focused on what matters most.
Caterbook EPOS integration helps remove unnecessary manual processes by allowing systems to share data more efficiently. This saves time, reduces pressure and gives staff more opportunity to deliver personal service to guests.
Easy Integration with Existing Systems
A good integration should support the way your business already works. Caterbook EPOS integration allows businesses to continue using Caterbook as their property management system while connecting it with ICRTouch software.
This makes it easier to improve workflow without replacing everything or adding unnecessary complexity. Staff can keep working with familiar tools while benefiting from a more connected setup behind the scenes.
Suitable for Accommodation and Hospitality Venues
Caterbook EPOS integration is suitable for independent hotels, pubs with rooms, inns, guest houses, boutique accommodation providers and small hospitality groups that manage both guest stays and food or drink sales.
Wherever room bookings, bar sales and restaurant activity need to work together, a connected EPOS and PMS setup can help reduce admin, improve billing and support a smoother customer journey.
Setup and Local EPOS Support
At BCG EPOS, we can help connect Caterbook with your ICRTouch EPOS system, making sure the integration is configured correctly and supports the way your venue operates.
We provide practical advice, professional setup and ongoing local support, helping hotels and pubs with rooms manage sales, guest billing, reporting and payments with greater confidence.
Why Choose Caterbook EPOS Integration
Caterbook EPOS integration gives independent hotels and pubs with rooms a more efficient way to manage accommodation, hospitality sales and guest billing. By connecting Caterbook with ICRTouch, businesses can reduce manual reconciliation, improve accuracy and create a smoother checkout process.
For venues that want to save time, protect revenue and give staff more freedom to focus on guests, BCG EPOS can provide the setup and support needed to make the integration work properly from day one.