DigiTickets EPOS integration
DigiTickets EPOS integration helps attractions, events and visitor venues connect digital ticket sales with their TouchPoint EPOS system. By integrating DigiTickets with ICRTouch, businesses can record ticket sales through the EPOS system and redeem tickets at entry, creating a smoother process from online booking through to arrival.
For visitor attractions, museums, zoos, aquariums, theme parks, farm parks, heritage sites, festivals and event venues, ticketing is a key part of the customer journey. A connected digital ticketing and EPOS setup helps reduce manual admin, improve entry management and give staff a clearer way to manage ticket sales and redemptions.
Connect DigiTickets with Your EPOS System
When ticketing and EPOS systems are managed separately, staff may need to check bookings in one place, process sales in another and manage entry redemption through a separate workflow. This can create unnecessary admin and make reporting harder to manage.
With DigiTickets EPOS integration, ticket sales and redemptions can work more closely with your TouchPoint till system. This helps bring ticketing activity into the wider EPOS process, giving staff and managers a more connected way to handle admissions, events and visitor sales.
Digital Tickets for Attractions and Events
DigiTickets provides digital ticketing software for attractions and events, helping venues sell tickets online and manage bookings more efficiently. This makes it useful for businesses that rely on timed entry, general admission, seasonal events, special experiences or pre booked activities.
By connecting DigiTickets with TouchPoint, venues can support a more streamlined ticketing process while keeping sales and redemption activity easier to track.
Record Ticket Sales Through TouchPoint
A key benefit of DigiTickets integration is the ability to record the sale through your TouchPoint EPOS system. This helps ticketing activity become part of your wider sales environment rather than sitting separately from the rest of the business.
For venues selling tickets alongside retail, food, drink or merchandise, this can help create a clearer picture of trading activity. Staff can work from a more joined up system, while managers gain better visibility over sales performance.
Redeem Tickets at Entry
Ticket redemption needs to be fast, accurate and simple for staff to manage. If entry checks are slow or unclear, queues can build and the customer experience can be affected before visitors have even entered the venue.
DigiTickets EPOS integration supports ticket redemption at entry, helping staff validate tickets more efficiently. This creates a smoother arrival process and helps customers move through admissions with less friction.
Support Online Ticket Booking
Online ticket booking gives customers a convenient way to plan and pay before they arrive. For attractions and events, this can help improve cash flow, reduce pressure at the entrance and give venues better visibility of expected attendance.
With DigiTickets connected to TouchPoint, online booking activity can be linked more effectively with the EPOS system. This helps staff manage admissions and sales through a more organised workflow.
Better Entry Management
Busy arrival periods can put pressure on staff, especially when visitors arrive at similar times for timed sessions, events or peak trading periods. A connected ticketing and EPOS setup helps make entry management clearer.
Tickets can be redeemed as customers arrive, helping staff confirm access quickly and reduce confusion around bookings. This supports a more professional front of house experience and helps venues keep queues moving.
Useful for Visitor Attractions
DigiTickets EPOS integration is well suited to visitor attractions that need to manage ticket sales, entry redemption and customer flow. This includes zoos, aquariums, museums, theme parks, farm parks, heritage attractions, historic houses, distilleries, breweries and leisure venues.
For attractions that rely on both pre booked tickets and on site purchases, a connected EPOS and ticketing setup can help make operations more consistent.
Support for Events and Seasonal Trading
Events often create short, intense periods of demand. Whether a venue is running a festival, Christmas event, Halloween attraction, seasonal experience or one off ticketed event, ticketing needs to be reliable and easy to manage.
DigiTickets integration helps support event ticketing by connecting sales and entry activity with the EPOS process. This gives teams a clearer way to manage bookings, arrivals and on site sales during busy event periods.
Improve Reporting and Sales Visibility
When ticket sales are disconnected from EPOS data, managers may need to compare separate reports to understand overall performance. This can take time and make decision making more difficult.
By connecting DigiTickets with TouchPoint, venues can bring ticketing activity closer to wider sales reporting. This helps owners and managers understand how ticket sales sit alongside other revenue streams, including retail, hospitality and merchandise.
Reduce Manual Admin
Manual ticketing processes can create extra work for staff. Teams may need to check booking lists, update spreadsheets, record entry manually or reconcile ticket sales separately from EPOS sales.
DigiTickets EPOS integration helps reduce this admin by giving staff a more connected process for ticket sales and redemptions. This saves time, reduces duplication and helps staff focus more attention on customers and visitors.
Improve Accuracy and Reduce Entry Issues
Ticketing errors can lead to delays, disputes and frustration at the point of entry. If staff cannot easily confirm a ticket, booking or sale, the visitor experience can quickly become less positive.
A connected DigiTickets and EPOS setup helps staff work from clearer information. This supports more accurate ticket redemption, smoother entry checks and better confidence when handling customer queries.
Support Retail, Hospitality and Ticketing Together
Many attractions and event venues do more than sell tickets. They may also sell food, drinks, gifts, merchandise, memberships, vouchers or add on experiences.
By integrating digital ticketing with TouchPoint, businesses can bring admissions activity closer to the rest of the EPOS operation. This helps create a more complete view of the visitor journey, from booking and entry through to on site purchases.
A Better Visitor Experience
The customer experience starts before visitors arrive. If online booking is straightforward and entry redemption is smooth, customers are more likely to begin their visit positively.
DigiTickets EPOS integration supports that journey by helping ticketing and entry processes run more efficiently. Staff can manage arrivals more confidently, while visitors benefit from a quicker and more organised experience.
Suitable for Single Site and Multi Area Venues
DigiTickets integration can support venues with different operational needs, from a single attraction entrance to larger sites with multiple entry points, events, retail areas or hospitality spaces.
Wherever digital tickets need to be sold, recorded and redeemed, a connected EPOS setup can help make the process easier to manage and more reliable for staff.
Setup and Local EPOS Support
At BCG EPOS, we can help connect DigiTickets with your ICRTouch EPOS system, making sure the integration supports your ticketing process, entry management and wider venue operation.
We provide practical advice, professional setup and ongoing local support, helping attractions and event venues manage digital ticketing with greater accuracy and less manual admin.
Why Choose DigiTickets EPOS Integration
DigiTickets EPOS integration gives attractions and event venues a more connected way to manage online ticket sales, entry redemption and EPOS reporting. By linking DigiTickets with TouchPoint, businesses can reduce admin, improve ticket accuracy and create a smoother arrival experience for visitors.
For attractions, museums, events and visitor venues that want digital ticketing to work properly alongside their EPOS system, BCG EPOS can provide the setup and support needed to make the integration work from day one.