Deliveroo EPOS Integration
Deliveroo EPOS integration helps restaurants, takeaways and hospitality businesses manage online delivery orders more efficiently by connecting Deliveroo with their ICRTouch EPOS setup. Instead of staff manually copying Deliveroo orders into the till, incoming orders can be sent directly into TouchPoint in real time, helping teams save time, reduce mistakes and keep service moving.
For busy food businesses, delivery orders need to fit naturally into the existing kitchen and restaurant workflow. By integrating Deliveroo with TouchPoint, TouchOffice Web and TouchKitchen order display screens, businesses can manage delivery orders, menus, reporting and order preparation through a more connected system.
Connect Deliveroo Orders Directly to TouchPoint
When Deliveroo orders arrive separately from your EPOS system, staff may need to manually copy the order into the till before the kitchen can start preparing it. During busy periods, this can slow service down and increase the risk of mistakes.
With Deliveroo EPOS integration, incoming orders can be sent directly to your TouchPoint till in real time. This means staff can view orders in one place and handle delivery orders through the same core system used for everyday trading.
No Need to Duplicate Deliveroo Orders Manually
Manual duplication is one of the biggest challenges when managing online delivery platforms alongside an EPOS system. If staff need to re enter every order, it takes time, adds pressure and creates more opportunities for wrong or missing items.
Deliveroo POS integration helps remove this unnecessary step. Orders accepted through Deliveroo can flow into your existing ICRTouch solutions automatically, giving staff a simpler and more reliable way to manage delivery demand.
Menu Sharing Across Platforms
Keeping menus consistent across multiple systems can be time consuming. If your menu needs to be updated separately in Deliveroo and your EPOS system, it can lead to duplicated admin and inconsistent product information.
The ICRTouch and Deliveroo integration supports efficient menu sharing from TouchOffice Web, meaning there is no need to input your menu twice. This helps keep your menu easier to manage and reduces the risk of discrepancies between your online ordering platform and in venue systems.
Real Time Order Management
Speed matters when handling food delivery orders. Customers expect orders to be accepted, prepared and handed over quickly, while staff need clear information to keep the kitchen running smoothly.
Deliveroo integration helps automate the order management process, from the moment a customer places an order through Deliveroo to the order appearing within your ICRTouch EPOS solutions. This creates a more seamless workflow and helps the team respond quickly to incoming demand.
TouchKitchen Order Display Screen Support
Deliveroo orders can be managed not only through the till, but also through wider ICRTouch solutions such as TouchKitchen order display screens. This helps kitchen teams see delivery orders clearly as part of their normal preparation workflow.
For restaurants and takeaways already using kitchen screens, this can make online delivery orders easier to manage alongside in house, counter, table and collection orders. Staff can work from clearer order information without relying on separate devices or handwritten notes.
Fewer Mistakes and Missing Items
Delivery order accuracy is essential. Wrong items, missing sides or unclear order details can result in complaints, refunds and additional pressure on the team.
By linking Deliveroo orders directly with your EPOS and kitchen workflow, staff can work from the order information provided through the system rather than manually copied notes. This helps reduce mistakes, supports more accurate preparation and improves the customer experience.
Quicker Handover Times for Deliveroo Orders
A smooth handover process helps keep delivery drivers, kitchen staff and customers happier. When orders are clearly managed through the EPOS system, teams can prepare, check and complete delivery orders more efficiently.
Deliveroo EPOS integration helps reduce delays caused by manual entry or unclear order handling. This supports quicker handover times and helps staff stay more organised when several delivery orders are being prepared at once.
Staff Can Follow Existing Workflows
A good integration should make life easier for staff, not force them to learn a completely separate process. Deliveroo integration allows teams to continue using existing business workflows, with online orders feeding into the systems they already use.
This can reduce training overhead and make it easier for staff to manage Deliveroo orders as part of normal service. Instead of jumping between platforms, teams can focus on preparing food, serving customers and keeping orders moving.
Consolidated Inventory, Reporting and Accounting
When delivery orders are disconnected from your EPOS system, reporting and inventory management can become harder to control. Sales may need to be reviewed separately, stock may need to be adjusted manually and accounting information may take longer to reconcile.
Deliveroo EPOS integration supports more consolidated inventory management, reporting and accounting. By connecting delivery orders with your wider ICRTouch setup, owners and managers can gain a clearer view of sales activity and reduce back office admin.
Better Visibility Through TouchOffice Web
TouchOffice Web gives businesses cloud based tools for managing sales, reporting and key operational information. With Deliveroo integration managed through TouchOffice Web, businesses can bring delivery order activity into a more centralised management process.
This helps managers understand how Deliveroo orders fit alongside other sales channels. It also supports more informed decision making around menus, staffing, stock and delivery performance.
Useful for Restaurants, Takeaways and Food Businesses
Deliveroo EPOS integration is suitable for restaurants, takeaways, cafés, quick service venues and other food businesses that use Deliveroo as part of their delivery offering.
Whether delivery is a major revenue stream or an additional sales channel, connecting Deliveroo with your EPOS system can reduce manual work, improve accuracy and create a smoother order flow from customer order to kitchen preparation.
Streamline Your Kitchen and Restaurant Processes
Online delivery can add extra pressure to an already busy kitchen. Orders may be coming from the till, tables, phones, kiosks, online ordering platforms and delivery apps at the same time.
By integrating Deliveroo with TouchPoint, TouchOffice Web and TouchKitchen, your team can manage more of this activity through a connected process. This helps streamline operations so staff can focus on the things that matter most, including customers, food and service quality.
Setup and Local EPOS Support
At BCG EPOS, we can help connect Deliveroo with your ICRTouch EPOS system, making sure the integration supports your order flow, menu setup, kitchen process and reporting requirements.
We provide practical advice, professional setup and ongoing local support, helping restaurants, takeaways and hospitality venues manage delivery orders with greater accuracy and less manual admin.
Why Choose Deliveroo EPOS Integration
Deliveroo EPOS integration gives food businesses a more efficient way to manage online delivery orders. By connecting Deliveroo with TouchPoint, TouchOffice Web and TouchKitchen, businesses can reduce manual order duplication, improve menu management, support reporting and create a smoother kitchen workflow.
For restaurants, takeaways and hospitality venues that want Deliveroo orders to flow directly into their EPOS system, BCG EPOS can provide the setup and support needed to make the integration work properly from day one.