Shiftie EPOS integration
Shiftie EPOS integration helps hospitality and retail businesses connect rota planning, time tracking and workforce management with their ICRTouch EPOS setup. By integrating Shiftie with TouchPoint and TouchOffice Web, businesses can align staffing with real time sales data, giving managers a clearer way to plan shifts, manage labour and support day to day operations.
For restaurants, pubs, bars, cafés, hotels, takeaways, retail stores and multi site operators, staff planning can be one of the most demanding parts of running the business. Shiftie brings intelligent rota planning and workforce management tools together, helping teams reduce admin, improve visibility and make better staffing decisions.

Connect Shiftie with Your EPOS System
When staff management and EPOS sales data are kept separate, rota planning can become harder than it needs to be. Managers may be relying on instinct, old patterns or disconnected reports when deciding how many staff are needed for each shift.
With Shiftie EPOS integration, staffing decisions can be supported by real sales activity from TouchPoint and TouchOffice Web. This helps managers plan shifts around demand, giving the business a more connected way to manage labour and service levels.
Smarter Rota Planning
Shiftie is designed to make rota planning quicker, clearer and more practical. It supports quick shift building, schedule templates and shift templates, helping managers create rotas without starting from scratch every time.
For busy venues, this can save a significant amount of time. Regular shift patterns can be managed more easily, while changing demand can still be reflected in the rota when needed.
Open Shifts and Staff Availability
Shiftie can help managers build schedules around staff availability, leave and open shifts. Open shifts can allow employees to volunteer for available work, helping managers fill gaps more efficiently.
This gives businesses a more flexible approach to staffing. Instead of relying on back and forth messages or manual availability checks, managers can plan shifts with clearer information and reduce the risk of under staffing or scheduling conflicts.
Align Staffing with Real Time Sales Data
A key benefit of Shiftie POS integration is the ability to align staff planning with sales performance. When real time sales data is connected with workforce management tools, managers can better understand when the business is busiest and where staff are needed most.
This supports more accurate labour planning, helping businesses maintain service standards during peak times while avoiding unnecessary staffing costs during quieter periods.
Time and Attendance Tools
Shiftie includes time and attendance tools that allow staff to clock in using mobile devices or a dedicated portal. This creates a clearer record of when staff are working and helps reduce manual time tracking.
For managers, this can make attendance easier to monitor and payroll information easier to prepare. Staff clock in data can be handled more consistently, reducing the need for paper timesheets or manual checks.
GPS Based Clock In Restrictions
For businesses with mobile teams, multiple sites or large venues, GPS based restrictions can help make clocking in more controlled. This can support better accountability by helping ensure staff are clocking in from the correct location.
This is particularly useful for businesses that want greater confidence in attendance records and staff time tracking. It also helps managers maintain clearer oversight when they are not always physically present on site.
Automatic Digital Timesheets
Digital timesheets help reduce paperwork and simplify staff administration. With Shiftie, clock in and attendance information can support automatic digital timesheet creation, giving managers a clearer way to review hours worked.
This can make payroll preparation more efficient and reduce errors caused by handwritten timesheets, missed clock ins or manual calculations. For busy hospitality and retail teams, this can save time each week.
Real Time Overview of Who Is On Site
Managers need to know who is working, who has clocked in and how staffing levels look during service. Shiftie provides real time visibility of who is on site, helping managers respond quickly when issues arise.
This is useful during busy shifts, staff changes and peak trading periods. A clearer overview of the team helps managers keep service organised and make faster decisions when extra cover or adjustments are needed.
Detailed Analytics for Labour Planning
Shiftie provides analytics that support data driven labour planning. By combining workforce information with EPOS sales data, businesses can review how staffing levels relate to actual trading performance.
This helps owners and managers make more informed decisions about future rotas, staff costs and deployment. Over time, this can support better productivity and stronger control over labour spend.
Streamlined HR Management
Shiftie helps centralise workforce management needs, including scheduling, availability, leave, attendance and staff records. This can make HR administration easier for managers and more consistent for staff.
For businesses with larger teams or multiple departments, this centralised approach can reduce confusion and help everyone work from clearer information. It also supports better communication around shifts, working hours and staffing expectations.
Reduce Admin for Managers
Rota planning, timesheets, staff availability and payroll preparation can take up a lot of management time. When these processes are managed manually or across several disconnected systems, the workload can quickly build up.
Shiftie EPOS integration helps reduce this admin by connecting staff management with the wider ICRTouch ecosystem. This gives managers more time to focus on customers, team support and service quality.
Useful for Hospitality and Retail Businesses
Shiftie integration is useful for any business where staffing needs change with demand. Restaurants, bars, pubs, cafés, hotels, takeaways, retail stores and leisure venues can all benefit from clearer rota planning and time tracking.
For businesses with weekend peaks, seasonal trading, multiple service areas or changing staff availability, a connected workforce management system can help make planning more accurate and less stressful.
Support for Multi Site Operators
For businesses operating across more than one location, staff management can become more complex. Managers need visibility over rotas, attendance, labour requirements and performance across each site.
Shiftie and TouchOffice Web integration can support a more centralised approach to workforce management, helping owners and senior managers review staffing and sales activity with greater confidence.
Better Operational Insight
When rota planning, attendance, sales data and staff management are connected, businesses gain a clearer view of daily operations. This can help identify busy trading periods, staffing gaps, productivity issues and opportunities to improve service.
Shiftie EPOS integration gives managers more useful information to work with, supporting better decisions and a more controlled approach to running the business.
Setup and Local EPOS Support
At BCG EPOS, we can help connect Shiftie with your ICRTouch EPOS system, making sure the integration is configured correctly and supports the way your business manages staff, sales and labour planning.
We provide practical advice, professional setup and ongoing local support, helping hospitality and retail businesses use their EPOS data more effectively for workforce management.
Why Choose Shiftie EPOS Integration
Shiftie EPOS integration gives businesses a more connected way to manage rotas, staff availability, time tracking, digital timesheets and labour planning. By linking Shiftie with TouchPoint and TouchOffice Web, your business can reduce admin, improve visibility and plan staffing around real sales activity.
For businesses that want smarter rota planning, better attendance tracking and clearer workforce management, BCG EPOS can provide the setup and support needed to make Shiftie integration work properly from day one.
