Simple to learn and easy to use

A good till system should support staff, not slow them down. TouchPoint features clear touchscreen layouts, intuitive button design and graphical table plans that make it easy for staff to navigate.

Minimal training is required, allowing new team members to begin serving customers quickly. Customisable buttons, colours and images help tailor the system to your menu or product range, improving speed and accuracy at the point of sale.

• Easy to use – A touch screen till with simple keyboard layouts for easy navigation. Customisable button colours and graphics, and a graphical table plan. The till is simple for staff to learn and operate.
• Intelligent – Rely on TouchPoint to ask the right questions at the right time so you know sales opportunities aren’t being missed. When an item is scanned TouchPoint prompts staff to talk about offers and deals.
• Versatile & Customisable – The EPoS system is packed with a variety of features that fit your business and can be created to your bespoke requirements.

Reliable performance without internet dependency

Reliability is critical for front of house systems. TouchPoint is designed to continue operating even if internet connectivity is lost. Sales can still be processed, tables managed, bills split and orders sent to the kitchen without interruption.

In the event of a power cut, transactions are stored securely so data is not lost. This resilience ensures your business can continue trading when unforeseen issues arise, providing peace of mind during busy service periods.

• No internet connection – Make sales, float clerks, use and pay off tables, split a bill and print orders directly into the kitchen without a reliance on the internet.
• Power cut – Sales are stored locally, so in the event of a power cut you’ll find you haven’t lost any data.

Intelligent features that support sales

TouchPoint helps staff make the right suggestions at the right time. Intelligent prompts can encourage upselling, highlight offers or remind staff about promotions as items are selected.

Product image buttons support quick recognition, while stock level indicators can show when items are running low. This helps reduce errors and prevents selling items that are no longer available.

Table management and kitchen communication

For hospitality venues, efficient table service is essential. TouchPoint includes a graphical table plan that provides a clear visual overview of service areas, tables and covers.

Orders can be printed or displayed digitally in the kitchen, including translation into a secondary language where required. This improves communication, reduces mistakes and keeps service flowing smoothly between front of house and kitchen teams.

Loyalty, promotions and customer engagement

Loyalty tools are included as standard within TouchPoint. Customer accounts allow you to track spending, build purchase history and apply targeted discounts or rewards automatically.

Features such as points schemes, gift cards, vouchers, happy hours and set menus help drive repeat business and increase spend without additional complexity. TouchPoint can also support cashless environments such as leisure centres, canteens and members clubs.

Staff management and accountability

TouchPoint includes built in staff management tools to support accountability and reduce administration. Clock in and out features record working hours, helping with payroll accuracy.

Secure operator sign on options ensure staff only access authorised functions, while a detailed audit trail records all activity at the till. Integrated CCTV overlays transaction data on footage, providing valuable insight when reviewing incidents or training needs.

Secure by design

Internal loss can be difficult to detect without the right tools. TouchPoint is designed to help deter and identify fraudulent activity through secure sign on methods, detailed audit logs and CCTV integration.

These features support a safer operating environment while giving managers confidence that activity at the till is transparent and traceable.

• Secure sign on – Staff can sign onto TouchPoint securely with fingerprint, iButton, magnetic or Mifare card sign on.
• CCTV Integration – TouchPoint integrates with your CCTV displaying transaction information.
• Clerk Audit Trail – All clerk operations are recorded within the system’s Journal. Identify training issues and make sure the right buttons are being pressed.

A low cost POS system that grows with your business

TouchPoint is a low cost POS solution that delivers long term value. Its modular design allows additional features and integrations to be added as your business evolves, rather than requiring a complete system replacement.

From integrated card payments and kitchen displays to hotel PMS integrations and bespoke add ons, TouchPoint can be configured to work exactly how your business needs.

• Add-on Features – Add-on applications and scripts can change or add features to work they way your business does. Choose from the application list or commission your own.
• Card Payments – Eliminate double keying mistakes, the correct amount is charged to the customer and shown automatically in financial reports.
• Hotel Systems – Integrates with many well known hotel software packages, so that bar and restaurant sales can be added to the room balance.
• Kitchen Printers & Displays – Print orders seamlessly in the kitchen and bar or send to kitchen management screens.

A dependable till system backed by expert support

Choosing a till system is about more than software. As an authorised ICRTouch supplier, we provide expert setup, configuration and ongoing support to ensure TouchPoint works reliably in your environment.

With proven performance, flexible features and dependable support, TouchPoint delivers a front of house POS solution that helps businesses trade confidently every day.