ACE Waiter
Tableside POS and Payment Solution
ACE Waiter is a fully integrated handheld POS and payment device designed to extend your EPOS system directly to the shop floor. Built for fast, accurate tableside service, it allows staff to take orders and process payments without returning to a fixed till. By combining ordering and payment in one mobile solution, ACE Waiter helps hospitality businesses improve speed of service, accuracy and customer experience.
Designed for restaurants, bars, hotels and high volume hospitality environments, ACE Waiter runs on supported card payment terminals as well as iOS and Android tablets, giving you the flexibility to choose the hardware that best suits your operation and service style.
Fully integrated
mobile POS
architecture
ACE Waiter operates as a native extension of the core EPOS platform, ensuring every mobile transaction is processed within the same system as your main tills. Menus, pricing, modifiers and availability are synchronised in real time, so staff always work with up to date information. Orders placed at the table are instantly submitted to the EPOS system and routed automatically to the correct kitchen printers or kitchen display system. Devices, users and permissions are managed centrally, providing full control and consistency across all ordering channels.
Faster service
and improved
table turnover
By capturing orders directly at the table, ACE Waiter removes delays caused by manual re entry and unnecessary movement between tables and tills. Orders reach the kitchen immediately, allowing food and drinks to be prepared sooner and served faster. This improved flow helps reduce waiting times, increase table turnover and support higher volumes during busy service periods.
Greater accuracy
and fewer
errors
Structured menus, modifiers and prompts guide staff through the ordering process, ensuring every order is complete and accurate. Because orders are entered directly into the EPOS system, miscommunication between front of house and kitchen is minimised. Changes or additions are updated instantly, reducing mistakes and improving consistency for customers.
Flexible handheld
POS hardware
options
ACE Waiter can be deployed on dedicated card payment terminals or on iPad and Android tablets, allowing you to tailor your setup to your environment and budget. Staff can take orders, apply discounts, manage tabs and process secure payments from a single handheld device. This flexibility makes ACE Waiter suitable for both casual dining venues and fast paced hospitality operations.
Integrated payments, loyalty and
promotions
Payments can be taken directly at the table using the same secure payment infrastructure as the main EPOS system. Staff can also apply discounts, redeem offers and award loyalty points during service, creating a smoother and more personalised experience for customers. All activity is managed centrally and reflected instantly across reporting and back office tools.
Tableside ordering without
compromise
By extending your EPOS system to handheld devices, ACE Waiter delivers faster service, improved accuracy and real time operational control. It brings ordering and payment directly to the table, helping hospitality businesses operate more efficiently while delivering a better experience for both staff and customers.
Benefits for
staff and
customers
ACE Waiter allows staff to spend more time on the floor engaging with guests rather than walking back and forth to tills. Customers benefit from quicker ordering, faster payments and fewer interruptions during their visit. Clear menus and accurate order handling help ensure meals are delivered exactly as requested, improving overall satisfaction and repeat visits.
Built for
reliability and
growth
ACE Waiter is designed for continuous use in busy hospitality environments. It supports multiple mobile devices per site and can be centrally configured for single or multi site operations. As your business grows or service demands change, additional devices can be added easily to scale tableside service without disruption.
One reporting
system, complete visibility
Because all mobile orders and payments flow through the EPOS platform, sales, discounts, loyalty activity and staff performance are captured in a single reporting environment. This provides clear visibility across all service points and removes the need to reconcile mobile and fixed POS data separately.