ACE Takeaway
Online Ordering System
ACE Takeaway is a restaurant and takeaway online ordering system fully integrated with the EPOS platform. It allows customers to place orders remotely through a web browser or via your company branded mobile apps available on the Google Play Store and Apple App Store. All online orders are synchronised in real time with the EPOS system and routed automatically to the relevant kitchen printers or Kitchen Display System, ensuring a consistent and reliable order flow across every channel.
Designed for restaurants, takeaways and multi site hospitality businesses, ACE Takeaway provides a commission free alternative to third party platforms while giving you full control over menus, pricing, availability and customer relationships.
A fully EPOS
integrated online ordering platform
ACE Takeaway operates as a native extension of the EPOS system, meaning online orders are processed in exactly the same way as in store transactions. Menus, pricing, modifiers and availability are synchronised in real time across all ordering channels. Orders are transmitted instantly to the EPOS system at checkout and routed automatically to kitchen printers or KDS screens. With centralised configuration for both web and mobile app ordering, there are no disconnected systems and no manual re entry.
Centralised menu
and pricing
control
All products, prices, modifiers and images are managed from a single EPOS back office. Updates are pushed instantly across your website, mobile apps, kiosks and POS terminals, ensuring consistency at all times. Changes can be made quickly to support promotions, seasonal menus or pricing updates without delay.
Real time stock
and availability management
Items can be marked as unavailable or removed from sale in real time, preventing customers from ordering products that cannot be fulfilled. This reduces customer frustration, refunds and operational disruption while keeping menus accurate across all channels.
Opening hours
and order acceptance rules
ACE Takeaway allows opening hours to be configured within the system, automatically preventing orders outside trading hours. Pre orders can also be enabled where required, giving flexibility for busy periods and future order planning.
Automated
kitchen
workflow
Once an order is placed, it is immediately printed to the appropriate kitchen printers or displayed on the Kitchen Display System. This automated workflow removes delays and manual handling, ensuring online orders are prepared alongside in store orders with full visibility and accuracy.
Delivery and
collection
configuration
Delivery zones, minimum order values and delivery charges can be defined based on location. This ensures accurate pricing and controlled delivery coverage while protecting margins. Collection time slots can also be configured to manage kitchen workload, balance capacity and set clear expectations for customers.
A better
experience
for customers
Customers can order through any modern web browser or via your branded mobile apps on iOS and Android. Registered users can save their details, view previous orders and reorder quickly, reducing friction and encouraging repeat business. Orders are accepted and processed instantly, providing a smooth and reliable ordering experience.
Integrated loyalty
and secure
payments
Loyalty points, rewards and discounts are applied automatically during online ordering and managed centrally within the EPOS system. Payments are processed using the same secure infrastructure as in store transactions, ensuring consistency, compliance and customer confidence.
Built for
reliability and
growth
ACE Takeaway is designed to support high volume online order traffic across single site and multi site operations. Centralised control across all ordering channels makes management simple, while the platform scales easily as online demand grows.