ACE Kiosk
Self Service Ordering System
ACE Kiosk is a fast order self service kiosk designed to reduce queues, improve accuracy and increase throughput in busy hospitality and retail environments. Fully integrated with the EPOS system, it allows customers to place and pay for orders independently, removing pressure from front of house teams and delivering a modern, intuitive ordering experience.
Ideal for restaurants, cafés, takeaways, fast food outlets and retail locations, ACE Kiosk synchronises orders directly with ACE POS and kitchen screens or printers, ensuring every transaction flows seamlessly through the operation.
A fully integrated kiosk POS system
ACE Kiosk operates as a native extension of the EPOS platform, using the same core system as tills, mobile POS and kitchen displays. Menus, pricing, modifiers and availability are synchronised in real time, ensuring customers always order from the latest menu. Orders are transmitted instantly to the EPOS system and routed automatically to kitchen or fulfilment stations, eliminating manual handling and duplicate systems.
Centralised configuration allows all kiosks to be managed from a single back office, providing full visibility and consistent control across one or multiple sites.
Reduced front of house workload
By removing the need for staff led order taking, ACE Kiosk allows teams to focus on food preparation, service flow and customer support rather than queue management. Fewer cashiers are required during busy periods, helping reduce staffing pressure while maintaining service standards.
Improved throughput during peak periods
Multiple kiosks can process orders at the same time, removing ordering bottlenecks and increasing transactions per hour. This makes ACE Kiosk particularly effective in high volume environments where speed and consistency are critical, such as takeaways and quick service restaurants.
Higher order accuracy and consistency
Orders are entered directly by customers and passed straight into the EPOS system. Structured menus, modifiers and validation rules ensure orders are complete before submission, reducing errors, voids and remakes. Because every order follows the same flow, consistency is maintained across locations and service periods.
Increased average transaction value
Configurable upsell rules, forced choices and modifiers are applied automatically at the kiosk. This encourages customers to add extras and upgrades without staff involvement, helping increase average order value while keeping the ordering process quick and clear.
A fully integrated ordering platform
By extending your EPOS system with self service kiosks, ACE Kiosk creates a unified ordering and payment ecosystem. The result is reduced operational overhead, improved data integrity and a faster, more reliable experience for both customers and staff.
A better experience for customers
Customers benefit from a clear, structured touchscreen interface that guides them step by step through the ordering process. Full product listings with images, modifiers and allergen or product information reduce uncertainty and make customisation simple. Faster transactions lead to shorter queues and a smoother overall experience.
Unified reporting and analytics
Because kiosk sales are processed within the EPOS system, all data is captured in a single reporting environment. Sales performance, item popularity, ordering behaviour and peak demand can be analysed together, providing valuable insight for menu planning, staffing and promotions.
Reliable and scalable by design
ACE Kiosk is built for continuous operation in high volume environments. It supports multi site deployments from a single EPOS back office and can be scaled easily by adding additional kiosks as demand grows. Performance and stability are maintained even during peak trading periods.