ACE Back Office
Real-Time POS Reporting & Analytics
ACE Back Office is the central management platform for our EPOS system, providing real-time visibility and control over sales, products, pricing, stock, users and system settings across all locations and ordering channels. Accessible securely from any web browser, the platform updates instantly as transactions occur in store, online, or via self service solutions.
Designed for owners, managers and multi site operators, ACE Back Office delivers live operational insight and centralised control without the need to be on site.
Real-time architecture and EPOS integration
ACE Back Office is fully integrated with the EPOS ecosystem, ensuring live synchronisation of sales and stock data from POS terminals, kiosks, QR ordering, mobile POS and online ordering platforms. Product, price and availability changes are applied instantly across all channels, maintaining consistency at all times.
Centralised control over devices, menus and locations is supported by secure cloud access with role based permissions, ensuring the right people have the right level of control.
Live sales and performance monitoring
View real time sales data, transaction volumes, average spend and channel performance across single or multiple sites. Live dashboards provide immediate insight into trading performance, helping teams respond quickly to trends and issues.
Product, pricing and menu management
Create, edit or remove products, prices and menus from one central interface. All changes are reflected instantly across POS terminals, kiosks, QR ordering and online channels, reducing manual work and the risk of inconsistency.
Stock management and inventory control
Monitor stock levels in real time and track product usage across all channels. Items can be marked out of stock centrally, instantly removing them from sale across POS, kiosks, QR ordering and online ordering to prevent overselling.
Menu availability and scheduling
Apply time based menus, service periods and availability rules to control when products can be sold. This supports breakfast, lunch and evening menus as well as event based or seasonal offerings.
Advanced reporting and analytics
Run detailed reports covering sales, payments, stock movement, staff activity, promotions, service charges and performance trends. Reliable EPOS data provides meaningful insight to support smarter business decisions.
User and role management
Create and manage users with role based permissions. Control access to sensitive functions across locations and devices while maintaining accountability through activity tracking.
System and site configuration
Manage pricing rules, service charges, loyalty settings, payment methods, printers, KDS routing and integrations from one central platform, simplifying administration across complex operations.
Operational benefits for your business
Centralised management ensures consistency across single or multiple sites. Real time stock visibility reduces waste and prevents overselling. Instant updates reduce manual processes and errors while live insight supports faster, more confident decision making.